Last Updated: June 2025

BigPirate Casino, operating at bigpirate.pro, is committed to protecting the privacy of all users. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have over your data. By using bigpirate.pro, you agree to the practices described in this document.

1. Information We Collect

We collect information in two ways: information you provide directly and information collected automatically when you use the site.

1.1 Information You Provide

When you register an account, make a deposit, or contact support, we may collect your full legal name, date of birth, email address, physical address, phone number, government-issued identification documents, and payment method details. This information is required to verify your identity, process transactions, and comply with anti-money laundering regulations.

1.2 Automatically Collected Information

We automatically collect your IP address, browser type and version, device type, operating system, pages visited, time spent on pages, and referring URLs. We use cookies and similar tracking technologies to maintain your session and analyze site usage patterns.

2. How We Use Your Information

Your information is used for the following purposes:

• To verify your identity and age during account registration and withdrawal processing.
• To process deposits and withdrawals accurately and in the correct currency.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to inquiries submitted via live chat or email.
• To send transactional notifications such as deposit confirmations and withdrawal status updates.
• To send promotional communications where you have opted in to receive them.
• To analyze user behavior and improve the platform's functionality and game selection.
• To comply with applicable laws, regulations, and licensing conditions.

3. Cookies and Tracking Technologies

BigPirate uses cookies to maintain your login session, remember your language and display preferences, and track which pages and games you interact with. You can control cookie settings through your browser, but disabling essential cookies may prevent you from logging in or accessing certain features.

We may use third-party analytics tools including Google Analytics. These services collect anonymized data about site usage and are governed by their own privacy policies.

4. Sharing Your Information

We do not sell your personal information to third parties. We share your data only in the following circumstances:

• With payment processors and financial institutions to facilitate your transactions.
• With identity verification services to complete Know Your Customer checks required by our licensing obligations.
• With game software providers where technically necessary to deliver game content to your account.
• With regulatory and law enforcement authorities when legally required to do so.
• With service providers who assist in operating the platform, under strict data processing agreements that prohibit them from using your data for any other purpose.

5. Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years after account closure to comply with anti-money laundering regulations and licensing requirements. Transaction records are retained for seven years in accordance with financial reporting obligations.

6. Data Security

All data transmitted between your device and bigpirate.pro is encrypted using 256-bit SSL. Sensitive data including passwords and payment details is stored using industry-standard encryption. We conduct regular security audits and access to personal data is restricted to authorized personnel only.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to request access to the personal data we hold about you.
• The right to correct inaccurate or incomplete personal information.
• The right to request deletion of your data, subject to legal retention requirements.
• The right to withdraw consent for marketing communications at any time.
• The right to request that we restrict processing of your data in certain circumstances.

To exercise any of these rights, email our data protection team at [email protected]. We will respond within 30 days.

8. Children and Minors

BigPirate is strictly for players aged 21 and over. We do not knowingly collect data from individuals under 21. If we discover that a minor has provided personal information, we will delete it immediately and close the associated account.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page and notify registered users by email if the changes are material. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us at [email protected]. For data-related requests, include "Privacy Request" in the subject line.